Forum Discussion
Erroneous service agreement created without my consent
Help! On August 22, I spoke to Telus about suspending my home Internet services in Comox. I received a confirmation number for that order. Then I had an email telling me I had made changes to my home...
C_Fun
Community Manager
Community ManagerHi there, thank you for bringing this to our attention. We’re sorry to hear about the confusion with your Internet suspension and billing agreement. Unfortunately, we’re unable to review or resolve account-specific details over public posts. Please send TELUS_Support a private message so we can investigate further.
Incorrect,you should have given customer the mailing address as it is public knowledge
