Forum Discussion
nash211
9 months agoAdvisor
Service Agreement
I recently signed up but never received a service agreement, I have chatted and called but no one seems to know why or ? I have signed up with a few providers over the years, always received an agreement. Just seems weird. I am on a bring your own phone plans, has anyone else not received a service agreement?
Hey there! That does sound a bit off. We'll send you a PM to get your details and make sure you get your service agreement sorted out.
3 Replies
- nash211Advisor
Thanks for the reply and help, figured out.
- nash211Advisor
I got a call from Telus, my sales rep, said he will try to re send it. See if it comes through. Not sure if this is a issue just unusual.
- TELUS_Support
Official Support Team
Hey there! That does sound a bit off. We'll send you a PM to get your details and make sure you get your service agreement sorted out.