Forum Discussion
RonAKA
6 years agoRockstar
Email: "Your TELUS My Account profile is locked"
I few weeks ago I got an email with this title. A snip of the body of the email is below. I checked my account and I could sign in fine, so I just ignored it. Now in the last day I have received this...
- 6 years agoI changed my account login from my Telus email many years ago to a non-telus domain.
See my post below about some suggestions.
https://forum.telus.com/t5/My-Home-Account/Unauthorized-Access-Telus-Profile-Locked/m-p/113645/highlight/true#M2252
RonAKA
6 years agoRockstar
I do use my email address as my log in. I didn't think there was a choice. Is there a way to change it to something else?
NFtoBC
Community Power User
6 years agoI have no idea. If you choose to explore this possibility, please share your results!
- xray6 years agoHeroI changed my account login from my Telus email many years ago to a non-telus domain.
See my post below about some suggestions.
https://forum.telus.com/t5/My-Home-Account/Unauthorized-Access-Telus-Profile-Locked/m-p/113645/highlight/true#M2252
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