Forum Discussion

GMSailors's avatar
GMSailors
Organizer
6 years ago
Solved

Email transfer from Telus to google mail

I have stumbled on a number of web articles about telus mail moving to gmail.  Link: https://www.telus.com/en/bc/support/article/telus-email-transition-general-information I have not received any no...
  • Nighthawk's avatar
    Nighthawk
    6 years ago

    They are migrating the email accounts over in batches. They will email you prior to your account moving.

BA2020's avatar
BA2020
Organizer
6 years ago
Telus has just dumped (put us out to trash) all of us small business clients who use a computer based email (we used Microsoft Outlook 2010). This worked extremely well for us. We relied heavy on the offline (locally stored) folders. These folders are now TOTALLY INACCESSIBLE in this new mass dump to the Internet GMail. To date we have not been able to get through to Telus - can be on hold for hours! Then if you do get through - they have no idea - not sure - so no real help AT ALL. If we could just get back into our old Telus email on our stand alone computer then they can still be accessed, printed, or saved into documents. What is wrong with TELUS!!!!
If we wanted an “Internet” email we would have switched. Have spoken to others and they are in the same predicament - absolutely no help for small businesses at all. Spoke to users in B.C. and was advised they are also still trying to get their offline small business folders. Is there any solution out there. All I keep getting is GMail does not synchronize properly - what kind of explanation does that mean. Also suggested was - perhaps you should not have switched! grrrrr
Related Content