Forum Discussion

popgoblin's avatar
popgoblin
Neighbour
2 months ago

Do Not upgrade Optik TV Digital Box until you have to.

I received an email saying that I qualified to update my Telus digital box. I thought oh great filled out the form and hit send me new boxes with the warning the old boxes will stop working two weeks...
Optik TV
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 months ago

Hi there, thank you for taking the time to share your feedback about the new TELUS TV digital boxes. We understand that change can be frustrating, especially when familiar features are no longer available. We’ve shared your comments with our product team, as they’re continuously working on improving the TELUS TV experience and restoring features that matter most to our customers.

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