Forum Discussion
GRSK
5 years agoNeighbour
Constant wi-fi trouble, Mac OS Big Sur, iOS 14
Wi-fi shows connected on devices but internet stops working until wi-fi is disabled/re-enabled on those devices. Rebooting the T3200M modem doesn't solve the issue. Have tried repositioning it too, b...
- 5 years ago
Try disabling Smart Steering if it's enabled. Use different SSID's for the different bands and see if you have better luck with one band or another. 5Ghz gives you better speed but shorter distance, while 2.4Ghz has a wider coverage but slower speeds.
This Youtube video can step you through the process:
How To Setup Two Wireless Network Settings on a Telus T3200M router. - YouTube
BillTelusCust
5 years agoRockstar
Is your wifi router in the basement where it can't see the neighbours' routers, or is it on the main floor? A router downstairs can't see what other frequencies are being used outside. There's an app that you can use on Chromebook or android devices that can tell you which channels are being used by which SSID's if you have one of those devices available to you. If your channels are set to auto and the router is in the basement, that will cause this exact problem.