Forum Discussion
Cloud PVR issues - Start from beginning/stop recordinf
I can’t seem to start from the beginning or a recording or stop a recording without cancelling it outright. I only record live sports and sometimes I want to start “catching up” before the game is ...
KHR
TELUS Team Member
TELUS Team MemberWe had an Apple TV-specific bug where recordings would start playing back from the live point. You could rewind, but if you were trying to watch a hockey game from the start without spoiling the outcome, for example, this wasn't ideal.
The good news: this is resolved with the latest app update released this week to App version 2.8.0 Build version 546 ; if you haven't gotten the update pushed to your device yet, you can check for an update in the Apple App Store.
I was finally able to find the time to compare the Telus set top box vs. Apple TV. I have confirmed that when trying to watch a in progress recording the Telus set top box does start from the beginning of the recording and allows you to jump forward and back without issue.
However, the Apple TV box does experience a couple bugs:
1. Initial load starts at current 'Live' spot and then moves to beginning of recording. It's only momentary but it does not behave the same as the set top box.
2. Skip forward works as expected but when trying to skip backwards the recording jumps to live and you cannot return to the beginning of the recording again.
Would love to see these bugs resolved in a future release
