Forum Discussion
GreenwichTie
12 months agoNeighbour
Charged $175 for Jack/Outlets but appointment and service were cancelled
I requested a service appointment on Dec 3rd at which I was told the next available appointment date was Dec 23rd. I was not going to wait three weeks so I asked to cancel my internet the next day on...
TELUS_Support
Official Support Team
11 months agoWe sincerely apologize for the confusion and inconvenience you’ve experienced with the service request and billing. We kindly ask that you send us a private message with your account details, and we will look into this charge and review your account.