Forum Discussion

Rick81's avatar
Rick81
Advisor
20 hours ago

Cannot Delete a Channel?

I see, checking the Forum, that this issue has occurred before. I am trying to remove a channel from my account (I'll likely be adding another to replace it). When I navigate to the online section of this bizarre site I get the following message below. (I have been trying for 2 days from my phone and my desktop!)

The solution given in the past was to contact customer support. Obviously the person that wrote this "Solution" has NEVER TRIED CONTACTING CUSTOMER SUPPORT! 

This sure looks like a website issue?

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, Please send us a private message with your account information, and we’ll have someone review this for you and help with removing or swapping the channel.