Forum Discussion
MrKong
2 months agoHelpful Neighbour
Boost Device issue
Its been happening for quite a while but hadnt had time to call support until today. Our Boost Wifi device reboots randomly 1 or 2 times a week, but usually the connectivity light stays green when t...
MrKong
2 months agoHelpful Neighbour
Tech came out, with a new Boost device and everything seems fine so far.
The interface is a little different on this version and I can't find the log but fingers crossed this solves the problem.
Obviously they still do have the Boost devices. According to the tech, the "new" WiFi devices they are installing do not work with the Optik PVRs.
TELUS_Support
Official Support Team
2 months agoHi there, thanks for the update! We’re glad to hear the new Boost device has been installed and things are working better so far.