Forum Discussion
Boost Device issue
Its been happening for quite a while but hadnt had time to call support until today. Our Boost Wifi device reboots randomly 1 or 2 times a week, but usually the connectivity light stays green when t...
I actually rebooted everything last night following procedures.
This morning, with only 2 phones connected and the default Telus PVR the Boost device rebooted while I was actually in my office watching it because it kicked my phone off the network earlier. the phones nor the PVR were being actively used
So frustrating.
Log snippet:
31.12.1969 16:00:35 REBOOT TIMESTAMP is 0
31.12.1969 16:00:35 REBOOT REASON is 11
31.12.1969 16:00:35 Current booting firmware version is 2.21.01_build03
25.10.2025 10:27:01 [MR]= master
25.10.2025 10:27:01 BH=1, RADIO_DISABLE_NUM=0, OBTAIN_IP_FLAG=1
25.10.2025 10:27:01 LED status: 9,1,10,0,8,0,22,0 0,0,0
Not looking forward to another 3 hour call with Telus.
Can the Boost device be replaced easily? Could I just borrow a neighbour's
