Forum Discussion
jeffersonxu
9 months agoNeighbour
Billing error - overbilled
I recently signed up for a Telus EPP Internet + Optik bundle. When I received my first bill this month, there are a number of errors leading to a much higher billed amount than what I signed up for and is shown on my purchase confirmation. I have tried reaching someone through the telus call line and have not been able to get in touch with anyone through the Telus Expert chat.
Please let me know how I can most quickly resolve this overbilling issue.
1 Reply
- TELUS_Support
Official Support Team
Hi there, we will reply to your private message.