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Shelley99's avatar
Shelley99
Coach
22 days ago

Autoplay

Thanks for the explanations on Autoplay - but it is so annoying - I just wanted to ask a tech question. Here’s the scenario. We watch part of a PVR recorded program. We want to leave or change to an...
Shelley99's avatar
Shelley99
Coach
5 days ago

Hi Fuzzy,

So…turns out, this doesn’t work. I leave a Telus TV program and hit the PVR button to get to the PVR menu. Then I hit apps and go to another streaming platform. When I hit On Demand and return to Telus, either a show is running (loudly) on the screen, or the PVR recordings menu shows on the screen with a program running (loudly) in the background. You find yourself hitting exit, exit, exit to get to the show that is running so you can pause it to hear yourself think. We are very close to giving up Telus TV (after decades with it) and finding another option for streaming. There are other issues with the On Demand system that a Supervisor told me they are working on (I reported it at least 3 yrs ago so I’ll believe it when I see it). 

FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
5 days ago

All I can say is you need to ensure that you have stopped what you are currently watching prior to switching to another source (apps, on demand, recordings) or you will encounter issues with the show that you were originally watching continuing from where you left off.

  • Shelley99's avatar
    Shelley99
    Coach
    5 days ago
    Originally I tried stopping the show. Pressing the square STOP button on the remote. The show still started up again when we went back to Telus. I will try STOP and then pressing the PVR button to go to that menu and see what happens.

    Shelley