Forum Discussion
YvrTown
3 years agoFriendly Neighbour
Another "Why am I not getting 1.5 Gig speed?" question
Hi awesome internet friends. Just accepted increase to 1.5 Gig service, and agent said that he verified my equipment and no changes would be necessary for me to get the new speed. (Which, I shou...
- 3 years ago
YvrTown Wrote: There is no way I am going to get anything above 940Mbps as long as I have that **bleep** T3200, right?
You are indeed correct... The T3200M is equipped with a 1Gbps WAN port and 4x 1gbps LAN ports. Now at very best you can theoretically receive 1.25Gbps throughput on the WAN port in a lab setting, however you are very correct that the best single connection on this type of hardware and connecting will be a max of 940Mbps.
Now, if your Telus connection is provisioned at 1.5gbps, you may if all the additional hardware is capable of the speed achieve the advertised throughput utilizing the current offerings from Telus of either the Arcadyan NH20A Router, or the less utilized Nokia XS-250X-A (Seems to reserved for business installations)
I would contact Telus and see if they would be willing to upgrade your supplied hardware... Cheers...
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
DrPacman
3 years agoRockstar
DavidRTurner Wrote: I hope it's not rude of me to hop on here.
Absolutely no problem at all... let see if I'm able to help here...
A little clarification if your would please... When you mention no bridge setting, are you referring to the AX6000, or the Telus supplied NH20A modem/router?
The Telus NH20A is the device that needs to be placed into bridged mode as that will pass all the unobstructed data from Telus to your aftermarket AX6000 for all the routing and firewall needs.
You'll have to dig round in the interface a bit, I remember it taking a few to find the bridge settings. In fact, I recall the first time I did that seeing a setting for only bridging port 1 of the NH20A, and a setting for bridging all the ports. I had to bridge all the ports, and then reboot the NH20A (Took about 4 minutes BTW) and then I went back into the setting and found that there was an additional setting to bridge the 10Gbps port which is the setting that I needed to utilize.
Now a note of caution, you'll only see the full benefit of the 1.5Gbps single connection if all the pieces in that link (i.e. Telus feed, Telus device, your Modem/router, and the computer at the end of the line) all have the capability of a greater than 1.5Gbps connection.
I saw a marked increase in speed right away, however, after about 5 hours it settled down to a constant speed no lower than1.6Gbps, and peeks well above 1.7Gbps for me...
Hope this may help... Cheers...
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
DavidRTurner
3 years agoNeighbour
I mean bridging the new modem (NH20A), so that the new booster (B20T) can connect to my old router (AX6000). At least, this is my understanding of what needs to be done.
Because I can't seem to get my old router to connect to the new booster, I can't even get to the old router's login info.
This morning I was able to find the Bridge mode option for the new modem; I enabled it; got a warning message that it would kill the Optik TV; I don't want the TV, so I tried it. Didn't seem to change anything. Tried any number of cable port changes/reboots. Since then, I haven't been able to login to the modem or booster IP addresses, and so cannot UNbridge the modem.
Don't know what to do now. Have pretty much exhausted Google results, as most of them point to either the same few Telus or reddit threads.
I guess something in the system is limited to 1Gb, as I cannot get more than 950 on Speedtest.net. They never mentioned that was a possibility. And they've screwed up almost everything on my account choices & pricing. I'm sure I've got a long call with them coming... but need to actually figure out if I can USE the new services before I argue the pricing of them...
Don't know how to narrow down the bandwidth culprit, though, until I get my old router connected properly & can test it. I guess I can disconnect the new connections & use the old Shaw ones (my plan is good another couple of weeks) to test.
- DrPacman3 years agoRockstar
DavidRTurner Wrote: Since then, I haven't been able to login to the modem or booster IP addresses, and so cannot UNbridge the modem.
Ok, I suspect that the NH20A is indeed bridged now. However, I also suspect that its bridged on port 1 of the NH20A. You can plug the AX6000 into port 1 and see if you get internet.
Now if you indeed get internet, you should be able to log into the AX6000 interface and see if the WAN IP address is a Telus IP address and not a private IP such as 192.168.1.X.
If your good to this point, now you do want to make sure that the AX6000 is issuing address in the 192.168.1.X range to all your devices inside your private network.
Now, again go to the address of 192.168.1.254 with your favorite browser and see if you can see the NH20A login UI page. If you can, then back to the section for bridging modes. See if this time you have the option for bridging the purple 10Gbps port. If that option is indeed present, configure that option. Reboot the NH20A again. Note that this time you'll have to move the Ethernet cable from port 1 to the purple 10Gbps port that goes to the WAN port on your AX6000 (2.5Gbps).
You should have the full bandwidth of your Telus internet feed at this point.
A tip/note for you is at any time you run into problems, just hold the factory reset button on the lower right side of the NH20A to bat to the start of the process again.
let me know how it all goes... Cheers
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
- DavidRTurner3 years agoNeighbour
UPDATE: after another long day of trial & error, I've come to the conclusion that even though it's supposed to be possible, I'm not likely getting the AX6000 router connected to the new setup, anytime soon (or without a lot more hassle/configuring). I never could reach the AX6000's login page.
So - after some factory resets & restarts, I've been able to get my setup working adequately:
- Booster 2.5G port to PC- Booster Port1 to NAS
- Booster Port2 no longer needed (my BluRay is now set as wireless, as is my TV.
- the old media streamer is also gone, as the nVidia Shield has been reliable (*my TV uses Roku as its native system, and it would not recognize a lot of older media files, so I was using the 10+-year-old media streamer for them). But Plex installed on the NAS, runs all my media perfectly fine, as does Kodi if needed.
I can use Port2 to connect any other devices I might need in future (if not wireless-capable), so having one spare port now, gives me some breathing room.So I was simply able to "cut the cords" as the Telus signal seems much more reliable/stronger than the old Shaw signal, and no longer need so many ports.
Thanks, DrPacman - useful information helped cut down the trial & error... 🙂