Forum Discussion
YvrTown
3 years agoFriendly Neighbour
Another "Why am I not getting 1.5 Gig speed?" question
Hi awesome internet friends. Just accepted increase to 1.5 Gig service, and agent said that he verified my equipment and no changes would be necessary for me to get the new speed. (Which, I shou...
- 3 years ago
YvrTown Wrote: There is no way I am going to get anything above 940Mbps as long as I have that **bleep** T3200, right?
You are indeed correct... The T3200M is equipped with a 1Gbps WAN port and 4x 1gbps LAN ports. Now at very best you can theoretically receive 1.25Gbps throughput on the WAN port in a lab setting, however you are very correct that the best single connection on this type of hardware and connecting will be a max of 940Mbps.
Now, if your Telus connection is provisioned at 1.5gbps, you may if all the additional hardware is capable of the speed achieve the advertised throughput utilizing the current offerings from Telus of either the Arcadyan NH20A Router, or the less utilized Nokia XS-250X-A (Seems to reserved for business installations)
I would contact Telus and see if they would be willing to upgrade your supplied hardware... Cheers...
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
DavidRTurner
3 years agoNeighbour
I hope it's not rude of me to hop on here, but it appears that the original question(s) have been answered, and my issue is similar...
Feel free to move/delete this thread if it belongs elsewhere or in a new thread.
I also just got the Fibre 1.5 package (upgrading from conventional Shaw internet) plus basic Optik TV; my modem is an NH20A, I believe. I'm in an apartment condo, so the ONT is (presumably) down in the phone room that I can't access myself. The booster/router is a B20T. Port 1 goes to the PC, port 2 goes to an AX6000 router, which splits to 1) a Synology NAS, 2) a BluRay player, 3) an older streaming box, that I'd like to keep active if possible).
The modem/booster's admin page does SHOW ME it sees all the attached devices - it gives me their IP addresses, at least. But I can't seem to find any way to bridge the booster to the AX6000 router (I've read this in similar threads as needed, to 'use' the old router). At least, there's no 'bridge' setting that I can find.
I only have need for one WiFi network, for my own use (no Guest network needed).
I, too, am only seeing ~900 speeds so far (it's only been 24 hrs). Nobody told me it would be maxxed out PER THREAD at that speed. But even if the 900 is stable, I'm happy with the improvement over my old service.
I'm not really wired (no pun intended) for configuring this sort of tech, or even understanding some of it.
So my basic question is:
How can I set this up so that the booster cable goes to to the PC and the old router, so that the old router can then cable to the NAS, BluRay and maybe 1-2 other devices in the future?
- DrPacman3 years agoRockstar
DavidRTurner Wrote: I hope it's not rude of me to hop on here.
Absolutely no problem at all... let see if I'm able to help here...
A little clarification if your would please... When you mention no bridge setting, are you referring to the AX6000, or the Telus supplied NH20A modem/router?
The Telus NH20A is the device that needs to be placed into bridged mode as that will pass all the unobstructed data from Telus to your aftermarket AX6000 for all the routing and firewall needs.
You'll have to dig round in the interface a bit, I remember it taking a few to find the bridge settings. In fact, I recall the first time I did that seeing a setting for only bridging port 1 of the NH20A, and a setting for bridging all the ports. I had to bridge all the ports, and then reboot the NH20A (Took about 4 minutes BTW) and then I went back into the setting and found that there was an additional setting to bridge the 10Gbps port which is the setting that I needed to utilize.
Now a note of caution, you'll only see the full benefit of the 1.5Gbps single connection if all the pieces in that link (i.e. Telus feed, Telus device, your Modem/router, and the computer at the end of the line) all have the capability of a greater than 1.5Gbps connection.
I saw a marked increase in speed right away, however, after about 5 hours it settled down to a constant speed no lower than1.6Gbps, and peeks well above 1.7Gbps for me...
Hope this may help... Cheers...
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
- DavidRTurner3 years agoNeighbour
I mean bridging the new modem (NH20A), so that the new booster (B20T) can connect to my old router (AX6000). At least, this is my understanding of what needs to be done.
Because I can't seem to get my old router to connect to the new booster, I can't even get to the old router's login info.
This morning I was able to find the Bridge mode option for the new modem; I enabled it; got a warning message that it would kill the Optik TV; I don't want the TV, so I tried it. Didn't seem to change anything. Tried any number of cable port changes/reboots. Since then, I haven't been able to login to the modem or booster IP addresses, and so cannot UNbridge the modem.
Don't know what to do now. Have pretty much exhausted Google results, as most of them point to either the same few Telus or reddit threads.
I guess something in the system is limited to 1Gb, as I cannot get more than 950 on Speedtest.net. They never mentioned that was a possibility. And they've screwed up almost everything on my account choices & pricing. I'm sure I've got a long call with them coming... but need to actually figure out if I can USE the new services before I argue the pricing of them...
Don't know how to narrow down the bandwidth culprit, though, until I get my old router connected properly & can test it. I guess I can disconnect the new connections & use the old Shaw ones (my plan is good another couple of weeks) to test.- DrPacman3 years agoRockstar
DavidRTurner Wrote: Since then, I haven't been able to login to the modem or booster IP addresses, and so cannot UNbridge the modem.
Ok, I suspect that the NH20A is indeed bridged now. However, I also suspect that its bridged on port 1 of the NH20A. You can plug the AX6000 into port 1 and see if you get internet.
Now if you indeed get internet, you should be able to log into the AX6000 interface and see if the WAN IP address is a Telus IP address and not a private IP such as 192.168.1.X.
If your good to this point, now you do want to make sure that the AX6000 is issuing address in the 192.168.1.X range to all your devices inside your private network.
Now, again go to the address of 192.168.1.254 with your favorite browser and see if you can see the NH20A login UI page. If you can, then back to the section for bridging modes. See if this time you have the option for bridging the purple 10Gbps port. If that option is indeed present, configure that option. Reboot the NH20A again. Note that this time you'll have to move the Ethernet cable from port 1 to the purple 10Gbps port that goes to the WAN port on your AX6000 (2.5Gbps).
You should have the full bandwidth of your Telus internet feed at this point.
A tip/note for you is at any time you run into problems, just hold the factory reset button on the lower right side of the NH20A to bat to the start of the process again.
let me know how it all goes... Cheers
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.