Forum Discussion
brettparel1
1 year agoNeighbour
Advice for 77-year old lady?
I'm writing on behalf of my 77-year-old mother, who moved into a new condo to be nearer me, so I could look after her. The condo was not wired for a fiber optic connection, so after much to-and-fro-i...
TELUS_Support
Official Support Team
1 year agoHello brettparel1, this is not the type of service we want to offer our customers, regardless of their age. We will send you a private message to get more information about this situation and find someone who can help your mother. Thanks for your time!
BrettParel
1 year agoNeighbour
Thank you for responding. However, as usual, no message has arrived. Just like the TV box (times 2). Your message above posted Wednesday. It is now Friday. Totally exasperated.
- TELUS_Support1 year ago
Official Support Team
Our apologies BrettParel, we have sent you a PM.