Forum Discussion

Win57's avatar
Win57
Neighbour
3 years ago
Solved

Admin password not working on B21a

Hi, we recently had Telus fibre internet installed by a Telus installer and it consisted of a fibre modem and a B21a booster hub. After he left I followed the instructions on the Telus Connect app for...
  • Win57's avatar
    3 years ago
    OK, figured it out. The Connect App doesn’t work for the B21a, it was assuming the QR code was on a device with IP address 192.168.1.254. Which is the IP address of the Fibre Modem.