Forum Discussion
Can't connect to Modem using 192.168.1.254 and the default admin password.
Hello all,
I recently had PureFibre installed, and am trying to connect to the admin page to change the wifi-password. I know that it takes 24-48 hours to do this on the MyConnect app, so I wanted to do it manually here.
I am connecting to 192.168.1.254 and seeing the telus login page, but my credentials aren't working, and when I try to use the "Forgot Login Password" link to enter my default admin password located on the gateway label under the cover panel, it says the password is incorrect. Ive tried many times and am certain that it is entered correctly. I tried doing a hard rest on the modem by pressing the tiny button with a pin, but the default password still doesn't work.
Do I simply have to wait 24-48 hours, or am I doing something wrong here?
Any help would be appreciated.
Thank you.
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- Nighthawk
Community Power User
Which gateway / router do you have from Telus? Do you also have a Boost / Wifi 6 units from Telus?
Hi Nighthawk,
Its a Technicolor NH20T.
I do have two of the Boost units from Telus, and I have tried both of the admin passwords on each of the boost devices, triple checking to see if I made any capitalization or typing errors.
Neither of them worked. I only tried resetting the main router, as this is the router which I am connected to via wifi, and which has the same default password as the network.- Nighthawk
The NH20T has it's own password / sticker. It's located under the lid of it that may or may not have a screw holding it shut. The Boost passwords have no relation to the NH20T. You can see the screw hole at the top center of the pic showing the lid. You will have to carefully pop it off and the sticker with the default password is under there.
Thanks for the reply.
As I mentioned, I already did the hard reset with a pin to no avail, hence this post.
