Forum Discussion

Mixhail's avatar
Mixhail
Neighbour
13 days ago

Accessibility Remote

Is there a remote for optic tv the is easy to ise for elderly, visually impaired and cognitively impaired people living in care facility that is easy to operate independently? The current remote is confusing and has too many options - everything starts on a silent Disney screen and the channel button doesn't get the user out - is there an easier interface to set and stay on power up? Is there a vol/channel/power remote that a partialy sighted cognitively impaired person who can not speak/read can use? Once they are on a channel they can swithc channels and use the volume and turn it off and on... Hoe can it be uncomplicated? Design for universal accessibility.

6 Replies

  • The Slimline II remote control is compatible with the Optik HD/4K PVR and Wireless Digital Box. It is not compatible with the TELUS TV Digital Box.

    The latest is OptikTV+ 24S.

    previously OptikTV+ 21T

    You appear to have Optik HD/4K PVR. That does not have voice controlled. Did you recently get it as there appears to be an upgrade being offered currently.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    We've definitely passed this feedback along to our Optik team. An option would always be to try a bluetooth remote control that works for Android TV from Amazon or a similar seller.

    • Mixhail's avatar
      Mixhail
      Neighbour
      Is the UIW4001 Bluetooth controlable?

  • Frankly, if such a remote existed we would all want one. The remote available includes the same button(s) that do a different action depending on a quick press or press and hold.

    But, this remote is also voice activated so that may be a solution.

    • Mixhail's avatar
      Mixhail
      Neighbour

      This box came with an Optic TV Slimline 2 remote.

    • Mixhail's avatar
      Mixhail
      Neighbour

      As far as I can tell the remote I have is not voice activated.