Forum Discussion
4k Wireless Remote Box going nuts
My 4k wireless box has a mind of its own. It periodically drops the picture but not the sound. Then after a few minutes it goes silent. When the picture drops I can go to guide and see the guide PLUS...
I have moved the the camera. I then reset the camera, removed it from my Telus account and added it back to my Telus devices. Deleting the camera was easy but adding a new camera was NOT a trivial task. I attempted to add a new camera to my account several times without success BUT I finally succeeded!
The system has been up and running all day and, so far, everything has worked flawlessly!
TELUS_Support
Official Support Team
Official Support TeamGlad you got the camera sorted out, Rick! Going back to your 4K wireless TV box since those reboots only keep it limping along, the box likely needs to be replaced. We want to get both of these issues fixed for you. We'll send you a PM so we can fix that PVR billing error.
