Forum Discussion
20mbps download speed or lower when I should be getting 40-50! 2 or lower upload speed.
I have been having issues with my wifi for a few months now (since we moved into a new house) and I feel like I have tried everything and i’m out of ideas now so ANY help would be great! So around abo...
I’m less concerned about getting good speeds on ethernet. I seriously think there’s something wrong with my wifi and idk what. The thing is, even when none of my family is home, TVs are off, playstation is shut down, my phone’s wifi is off, I’d expect the wifi to be good without ethernet right? Because there’s literally no devices on the wifi. Yet when I do the speedtest (on wifi, not ethernet) it may start off at 40mbps for a few seconds then drop straight down to 10-20. I just can’t seem to figure out what is causing that. So my goal is to figure out what’s happening. Because just because i’m getting good wifi for one device using ethernet doesn’t mean the rest if my family is too.
If you are consistently getting good Ethernet speeds then your Internet speed is not the issue. As you suspected it's your WiFi.
What model phone you have?
Do you have other WiFi devices and if so are you able to do speed tests on them to cmpare?
How many other WiFi SSIDs do you see from your phone? Could be a channel congestion problem.
- 2 Wifi SSIDs (2.4G and 5G).
- Sorry i keep forgetting to answer your question for some reason. I have an Iphone XR, 64gb storage.
- Oh and the results were the same on the other devices too so it’s not just my phone.
For what it is worth, I am on Internet 75 with a bonded modem (two copper lines), and I just tested my ethernet connected PC. It came out at 75 Mbps, with a 4 ms ping. My iPhone 8 which is connected to the 2.4 GHz SSID just tested as low as 34 Mbps, and as high as 59 Mbps, 10 ms ping. It seems quite variable on the WiFi, and quite consistent and high on the ethernet.
I used to have a 50 Mbps modem, which was also bonded. It has some speed issues when it was first installed. One tech that came to the house tested the two lines and decided one was weak. He said there was a "tap" on the line that should not be there. I don't fully understand it, but I think that means when I was not using the one line somebody connected another line to it (and probably should not have). In any case it was repaired and the signal strength improved. It is something you could ask about. However, if you are getting good ethernet speed, then it seems it is a WiFi problem within your home.
- Thank you, I will try and ask about that. What do you mean by tested both lines? Lines meaning 2.4g and 5g?
- I’ve tested on multiple devices. (computers and phones) and I did actually suspect a conjunction problem with the servers or something but I am not sure what to do😅.
