Forum Discussion

dsjstc's avatar
dsjstc
Friendly Neighbour
2 years ago

Where to complain about removal of "wifi calling priority" on Android?

My house is a Farraday cage and I need to use wifi calling when I'm inside.  I've got a Pixel 7, and I've enabled wifi calling.

 

However, if I get too near a window, the phone switches back to mobile calling, which has VERY poor quality.  I want to use Android's "wifi calling priority" preference, but it seems that Telus does not permit it.

 

Where should I direct a complaint?

Complain
quality
wifi calling

4 Replies

  • Syaoran's avatar
    Syaoran
    All-Star
    2 years ago

    You can always put your device in Airplane Mode and then turn on WiFi Calling to prevent it from switching to cellular while you are home.  Just make sure you remember to turn off Airplane Mode when you are not home.

  • dsjstc's avatar
    dsjstc
    Friendly Neighbour
    2 years ago

    fearnj, you have posted an idea with a very similar title, but it's specific to the USA, and all the replies have focussed on that.  Could you try to edit your post title to indicate that it's USA specific?  It would also be great if you added a link to my idea about enabling the preference.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 years ago

    Unfortunately, Telus does not currently support the "Wi-Fi calling priority" feature. However, we can forward your feedback to the appropriate team. You can also submit your idea directly at telus.com/ideas. Sharing your idea with friends and family may help it gain attention more quickly.

     

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