Forum Discussion
Kinra
1 month agoNeighbour
Unlimited Canada-US Plan
I am planning to go to the US next month, and I was wondering if I can use my phone as a mobile hotspot for my friends without incurring any fees?
- 1 month ago
Update: Just wanted to say thank you to the Telus Support Team for answering my questions and helping me fix my billing issues. I have tried speaking to customer service on the phone twice before, and both agents have given me wrong information about my plan. I'm impressed by the quick response time and action this Telus Support Team has shown.
Kinra
1 month agoNeighbour
Thank you for your reply!
I have a follow up question. I noticed my brother has the same plan and he has Easy Roam US on while mine says "Currently not covered in the USA". Will that issue give me any challenges/fees going to the US and using data for myself and for hotspotting my friends?
TELUS_Support
Official Support Team
1 month agoThat status usually means there's a quick backend glitch on your profile, which can cause accidental roaming charges. Since you're paying for a Canada-US plan, you shouldn't have to worry about this at all! We'll send you a PM right now to get this squared away for you.