Forum Discussion
bennsebastian
5 years agoNeighbour
Unknown phone numbers and charges showing up on my bill!
Hi, I've been issued a bill which has phone numbers i do not own. I have a total of 4 lines registered to me but the bill shows 6 numbers (2 unknown). I've called Telus and registered a complaint. Ca...
xray
5 years agoHero
bennsebastian wrote:I didn't hear from them and i subsequently called them 4 times and each time i was told the bill has been rectified and the charges have been reversed for the 2 unknown numbers. But the bill remains the same.
How many statements are you talking about? If it's just the one month's statement you will not see any adjustments on it since it's already generated. You will see adjustments on the next month's bill.