Forum Discussion
Trade in credit less then offered
Beware. Answered all questions for device trade in. Was offered $310 for iPhone 13. They ended up only giving me $155 and I have no recourse. I can’t get the phone back. They said it had heavy wear a...
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Official Support Team
Official Support TeamI get that it's a tough pill to swallow. The assessment is performed by an experienced third party partner and while our team here has no way to revisit the assessment for you, I can suggest reaching out to Hyla at [email protected] and ask about a re-assessment.
