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Telus ZTE Cymbal 2 Phone...
I have just purchased a Telus ZTE Cymbal 2 cell phone. But when I connect it to the USB port on my computer, the MTP device driver will not install. After several attempts, I keep getting the "Driver...
Update: Issue Resolved
ZTE tech support confirmed that their MTP Device Driver software for the Cymbal 2 cell phone is indeed compatible with Windows 7. They suggested that I update the 'Service Pack' on my OS. What I have done was to download and install the ' Convenience Rollup Package' for 'Windows 7 SP1' and reinstalled the 'ZTE Cymbal 2 MTP Device Driver' Software. The ZTE software now seems to have been installed successfully. I am no longer getting the ''Unsuccessful Installation" error message. When I now select 'Media device (MTP)' on my Cymbal 2 cell phone, the cell phone icon (Z2335L) then appears in the 'Computer' window on my computer under 'Portable Devices'.
Update: Issue Resolved
ZTE tech support confirmed that their MTP Device Driver software for the Cymbal 2 cell phone is indeed compatible with Windows 7. They suggested that I update the 'Service Pack' on my OS. What I have done was to download and install the ' Convenience Rollup Package' for 'Windows 7 SP1' and reinstalled the 'ZTE Cymbal 2 MTP Device Driver' Software. The ZTE software now seems to have been installed successfully. I am no longer getting the ''Unsuccessful Installation" error message. When I now select 'Media device (MTP)' on my Cymbal 2 cell phone, the cell phone icon (Z2335L) then appears in the 'Computer' window on my computer under 'Portable Devices'.
