Forum Discussion
SharynE
6 months agoNeighbour
Telus web store nightmare
I’m so frustrated with the Telus. I’ve added a new line and ordered a new phone from the web store and I keep receiving emails telling me to call in and verify security questions in order for them to...
TELUS_Support
Official Support Team
6 months agoHi SharynE - we are trying our best to curb scams that are ongoing - we apologize for the delay. You can also visit a local TELUS Store with a piece of ID so they can contact their support team and push the order through after verification has taken place