Forum Discussion

johan1108's avatar
johan1108
Neighbour
4 years ago
Solved

scam

Hi all,   I got a call from TELUS and was offered very good deal over the phone. I received wrong phones that were different than what I agreed so I returned it. The TELUS person sent the phones ...
  • Nighthawk's avatar
    4 years ago

    It is a scam.

     

    TelusSales.ca was only first registered on December 16, 2022. It is not a Telus domain. That domain points to a European web host and there is no website associated with it. Just a generic landing page from the web host. 

     

    You may want to forward the information about what happened to [email protected].

     

    Edit: You can also contact Telus customer service directly to confirm that they didn't send you anything. Either by chat or phone, or even a local Telus store. If you gave the "Telus rep" that originally called you any personal info, especially passwords and payment info, you may want to change everything. 

     

    From: https://www.telus.com/en/support/article/identity-theft-fraud . 

     

    If your email password was taken:
    • Change your password immediately
    • Do not ever use your old password again
    • Watch for any unusual emails arriving
    • Warn those that you email that they may get suspicious emails from your email address
    If it was banking/credit card information:
    • Contact your financial institution or credit card company to report the loss
    • If you have an online banking account, change the password
    • Review your statements closely. Report any discrepancies immediately
    • Consider opening a new account and/or cancelling the credit card