Forum Discussion
johan1108
4 years agoNeighbour
scam
Hi all, I got a call from TELUS and was offered very good deal over the phone. I received wrong phones that were different than what I agreed so I returned it. The TELUS person sent the phones ...
- 4 years ago
It is a scam.
TelusSales.ca was only first registered on December 16, 2022. It is not a Telus domain. That domain points to a European web host and there is no website associated with it. Just a generic landing page from the web host.
You may want to forward the information about what happened to [email protected].
Edit: You can also contact Telus customer service directly to confirm that they didn't send you anything. Either by chat or phone, or even a local Telus store. If you gave the "Telus rep" that originally called you any personal info, especially passwords and payment info, you may want to change everything.
From: https://www.telus.com/en/support/article/identity-theft-fraud .
If your email password was taken:- Change your password immediately
- Do not ever use your old password again
- Watch for any unusual emails arriving
- Warn those that you email that they may get suspicious emails from your email address
If it was banking/credit card information:- Contact your financial institution or credit card company to report the loss
- If you have an online banking account, change the password
- Review your statements closely. Report any discrepancies immediately
- Consider opening a new account and/or cancelling the credit card
Nighthawk
Community Power User
4 years agoIt is a scam.
TelusSales.ca was only first registered on December 16, 2022. It is not a Telus domain. That domain points to a European web host and there is no website associated with it. Just a generic landing page from the web host.
You may want to forward the information about what happened to [email protected].
Edit: You can also contact Telus customer service directly to confirm that they didn't send you anything. Either by chat or phone, or even a local Telus store. If you gave the "Telus rep" that originally called you any personal info, especially passwords and payment info, you may want to change everything.
From: https://www.telus.com/en/support/article/identity-theft-fraud .
If your email password was taken:
- Change your password immediately
- Do not ever use your old password again
- Watch for any unusual emails arriving
- Warn those that you email that they may get suspicious emails from your email address
If it was banking/credit card information:
- Contact your financial institution or credit card company to report the loss
- If you have an online banking account, change the password
- Review your statements closely. Report any discrepancies immediately
- Consider opening a new account and/or cancelling the credit card