Forum Discussion
S23Ultra Telus 5G not working at all...
There you go.. S23 Ultra (not a phone issue) Telus 5G deal (not a network issue) No 5G at all...Only LTE+ or less... I tried everything! Network Reset, switch sim, hard reboot, etc... To no avail....
What is the model number of the device? As an example, mine is a SM-S918U. You can find that under About Phone in Settings.
SM-S918B
- That model has a lot of versions. Under Settings, About Phone, Software Version. What is the Service Provider Software Version? As an example, mine is TMB/TMB/XAA/XAU. Is the device dual-pSIM (pSIM is physical SIM) or 1 pSIM and 1 eSIM?
- Something like TPA/TPA, TPA/TPA
Dual Sim.- An interesting thing I was able to find out about the Panama/Latin America edition of the device. It does support b/n66 but, and here is the caveat. It does not support b/n66 AWS 1700/2100. It only supports b/n66 1700. This makes it incompatible for that band, which is the primary deployment for Telus. The same applies to the model for China. Both also do not contain the anchor band, b/n4.
