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Tricia25's avatar
Tricia25
Advisor
17 hours ago

Roaming and receiving text

Has anybody been successful in using a 1 day (or 3 day) roaming perk when in Europe? The instructions say to text a code to activate it, but I don’t think Telus supports text messages over WiFi. So how do you activate it when on airplane mode/wifi?

I know I can turn on WiFi calling to get/send texts but from what I read, this option is only good in Canada on a Telus network. Has anyone ever had luck with this??

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello Tricia25, the text code needs to be sent before leaving the country and the roaming pass will be in "stand-by" until it detects an external mobile network. We'll send you a private message in order to access your account and help you, thanks !