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People’s delayed iPad Pro 4th gen
I ordered an the iPad Pro 4th gen last Sunday and I was reading through the forums and is it most likely I will experience the same delays? Or has things decided to shift and have products pushed fast...
- Hello Momonkey76
I foresee us getting them at the end of this month or end of Aug at this point. When I ordered mine ok the 24th via Telus? I checked out Apple ( same model and all) and their website showed 3-4 weeks ( July 15th- Aug 5th delivery. So it seems like it would be the same time for us. I heard Telus is getting 2 batches in July so who knows if that’s true.
Wow you're still waiting for your order from May? If they haven't even finished delivering all of the May orders then I imagine that it'll be at least a month before they can start working on the June orders! Hopefully you get your shipment confirmation soon.
Yes, still patiently waiting.... May 21, 2020.... it’s now been 8 weeks + 1 day. I did see a post someone who ordered May 15th got a shipping confirmation.
Any update Momonkey76 ? I've just resent my previous email asking about updates on my order because I sent it a week ago, and no response. 😞 The lack of communication from Telus is driving me nuts.
- 9 weeks tomorrow and still waiting at confirmed.
- Hello Momonkey76
Jesus. That's ridiculous. No other email other then the first confirmation?.
So I contacted Apple and they said anyone who order early June with them? Got them already and those are the same units as Telus is offering.
So Apple can supply then faster to their customers but Telus is having difficulties. Their 6-8 week is just based on what they get told BUT they shouldn't be offering the tablet if they is almost 2-3 months wait time.
I wonder why no Telus Rep can shine light regarding the no communication... BrandonT can you explain? It's ending of July so there isn't any excuse at this point of " not many are working". If that's true, why just make it clear on their website that no one will get into contact with you. I walked passed the Telus building downtown Toronto which has the call center and I can assure you that building was busy and I even asked a couple of them outside and they said and I quote " most are coming back to work or work from home. There are only a few which aren't working".
- Hello Wynn
I complained online and tempted to contact the BBB And CRTC regarding the lack of unethical and awful work on how Telus so calls contacts their customers. They haven't emailed anyone back regarding this matter nor made any effort. The ONLY TIME I got the email? Was because I called into Telus and a manager thankfully got them to email me but it's a generic email which they also use for the iPhone launches. So it's getting ridiculous. Apple has made effort. Rogers ROGERS has made effort on their online forums and also now contacting them via email. I know this we I also am on those forums too ( and help out).
I know the pandemic has put a dent into things but let's be real. Telus sure seems to be making some awful excuses. You're telling me their online team can't handle to respond to emails from customers? I have spoken to a few Telus reps which tell me that their call centres are going back to how it was before and some are working from home. So it's a excuse.- I’m giving them one more week to respond and if I get nothing, I’m calling to cancel my order and close my account with them. It’s sad because I’ve been with Telus for about 13 years, but it’s going on 2 months since I’ve ordered and they’ve only sent one generic email. Also sounds a lot like different reps are saying different things. As a loyal customer I feel like I’ve been forgotten about, so I’m ready to move on at this point.
