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IPAD pro 4th gen order delays
Hi I ordered iPAD Pro 4th gen on 9 May. The status was will get by 18 May. No response by 18 May. By 25 may received email that the product has been allocated and will be shipped by 1 June. Advised to keeop checking my email for shipping confirmation. Today is 12 June and there is no email and no status update. Very horrible customer service.
Hi luckkyy ,
I am sorry to hear you have not yet received your iPad PRO 4th generation. I too dealt with long delays, and less communication that I expected. This was due to many factors including COVID effecting Apples ability to restock inventory, delayed pickups/deliveries by couriers, a large amount of orders (expected with new releases from Apple) and limited TELUS employees due to sickness, or inability to work from home causing a bottleneck. You can learn more details where I go in-depth, as well as see other concerns customers are having relating to this exact issue by Clicking Here.
To ensure you receive your iPad with minimal delays going forward, I have contacted our fulfillment team to process your order as soon as possible.
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
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- BrandonT
TELUS Team Member
Hi luckkyy ,
I am sorry to hear you have not yet received your iPad PRO 4th generation. I too dealt with long delays, and less communication that I expected. This was due to many factors including COVID effecting Apples ability to restock inventory, delayed pickups/deliveries by couriers, a large amount of orders (expected with new releases from Apple) and limited TELUS employees due to sickness, or inability to work from home causing a bottleneck. You can learn more details where I go in-depth, as well as see other concerns customers are having relating to this exact issue by Clicking Here.
To ensure you receive your iPad with minimal delays going forward, I have contacted our fulfillment team to process your order as soon as possible.
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
