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Razr rcs messaging
Hey I just upgraded my contract and got a new Motorola razr 2025, I can’t seem to get rcs messaging to work. I’ve tried resetting and clearing caches but still no luck. Any ideas on what to try next?
There are a number of things to check:
- That the originator and recipient of the message have compatible phones and updated software.
- If there are outages in the area of either the originator and recipient.
- Are normal messages able to be sent.
Have you checked all of these as well?
3 Replies
- FuzzyLogic
Community Power User
Is RCS chats enabled in the Messages settings?
yes we do. We’ve tried almost every forum we could so far
TELUS_SupportOfficial Support Team
There are a number of things to check:
- That the originator and recipient of the message have compatible phones and updated software.
- If there are outages in the area of either the originator and recipient.
- Are normal messages able to be sent.
Have you checked all of these as well?
