Forum Discussion
CrashFix
6 years agoNeighbour
Price Dropped on phone after order placed.
I ordered a Samsung S10e online last Thursday, today I look & there s a $310 promo on the phone (Cheaper than what I paid) & I haven't even received my phone yet. Does anyone know, if I contact T...
- 6 years ago
Had this happen to me after purchasing the LG G8X ThinQ w/DualScreen. Price dropped a few hundred (promo) a week or so later so called in, had no issues whatsoever getting them to do an adjustment/credit.
polecat
6 years agoAll-Star
CrashFix We are customers only here. Bottom of this page click on contact us --- new page with chat and other ways to talk to telus. Good luck Polecat
CrashFix
6 years agoNeighbour
Thanks for the reply Polecat. I tried contacting them but the person on chat couldn't help & due to Covid they are swamped. They said I had to contact the online sales team, (3-4 day wait for a reply expected).
I just thought someone in here might know.
Cheers
- Elky646 years agoAmbassador
Had this happen to me after purchasing the LG G8X ThinQ w/DualScreen. Price dropped a few hundred (promo) a week or so later so called in, had no issues whatsoever getting them to do an adjustment/credit.