Forum Discussion
AndrewS1
2 years agoNeighbour
Poor cell signal
Using Pixel 8 and after recent June feature drop update, my signal barely gets 1 bar.
cbull
2 years agoNeighbour
I have same issue, when on 5g get the exclamation point symbol next to the service indicator. Only way to make phone useable is to switch to LTE. Was told by Telus store that eventually there would be an update to fix, that was back in June, still no fix. Third pixel but probably my last and may consider going back to Bell.
- Gramps2 years agoOrganizer
Telus employee connected to Koodo got full bars 5G standing right beside me when I was getting 1 bar 5G connected to Telus 5G
Definitely a Telus issue.
- TELUS_Support2 years ago
Official Support Team
You could always reach out to our Mobility team directly to have them investigate the area and your connection further.
- cbull2 years agoNeighbourThis is not the issue. The Telus store told me on more than one occasion that it is an issue with the 5g coverage for Telus pixel 8 customers and I have a feeling that there is no fix so I will just have to wait out my contract and replace my phone