Forum Discussion
Poor cell signal
Using Pixel 8 and after recent June feature drop update, my signal barely gets 1 bar.
10 Replies
I have same issue, when on 5g get the exclamation point symbol next to the service indicator. Only way to make phone useable is to switch to LTE. Was told by Telus store that eventually there would be an update to fix, that was back in June, still no fix. Third pixel but probably my last and may consider going back to Bell.
Telus employee connected to Koodo got full bars 5G standing right beside me when I was getting 1 bar 5G connected to Telus 5G
Definitely a Telus issue.
TELUS_SupportOfficial Support Team
You could always reach out to our Mobility team directly to have them investigate the area and your connection further.
- This is not the issue. The Telus store told me on more than one occasion that it is an issue with the 5g coverage for Telus pixel 8 customers and I have a feeling that there is no fix so I will just have to wait out my contract and replace my phone
I use Pixel 8 XL. Same issue.
Reported here.
https://www.telus.com/en/mobility/network/coverage-map
I think it's some waveband compatibility issue with Telus Network and Pixel modems.NO it has not been resolved. All 3 points has already be tried. When I am in downtown core I get almost or full bar of 5G+, when I start leaving downtown, it start to drop. By the time I am at the edge of downtown I am down to half bar. When I leave downtown, I am down to 1 to 2 bars.
- TELUS_Support
You always have the option of visiting our coverage map at https://www.telus.com/en/mobility/network/coverage-map and clicking on the green 'Report an issue' button on the right hand side to send a report to our network team.
I have done that already.
I hope your issue has been resolved by now. I too have a pixel 8 with no City Issues but out in the country is something else, which is besides the point of your issue. I noticed mine now reads 5G+ occasionally which is nice. How many bars did your old phone get?
1) Have you put it into Airplane mode and then off again?
2) ReStart is alwats a good idea.
3) Did thge SIM card go in easily or did you have to struggle?
Please keep your post up to date so we can track you solution.
Good luck.
Just a Google User
