Forum Discussion

Ktorbs's avatar
Ktorbs
Neighbour
9 months ago

Phone won’t connect in Mexico

I have a Canada US Mex plan and I arrived in Mexico and my phone won’t connect. It worked in USA and then when I took it off airplane mode after the flight to Mexico it wouldn’t connect. I’ve reset the phone, the network settings, chosen all 5 carriers manually, toggled airplane mode but nothing is working. All the other people I’m with have it working 

1 Reply

  • C_Fun's avatar
    C_Fun
    Icon for Community Manager rankCommunity Manager

    Looks like it was turned off. Can you try turning airplane mode on and off again and then power cycle the device. It should now work.