Forum Discussion

Neighbour

10 months ago

Phone won’t connect in Mexico

I have a Canada US Mex plan and I arrived in Mexico and my phone won’t connect. It worked in USA and then when I took it off airplane mode after the flight to Mexico it wouldn’t connect. I’ve reset t...

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Community Manager

10 months ago

Looks like it was turned off. Can you try turning airplane mode on and off again and then power cycle the device. It should now work.

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