Forum Discussion

Neighbour

9 months ago

Phone won’t connect in Mexico

I have a Canada US Mex plan and I arrived in Mexico and my phone won’t connect. It worked in USA and then when I took it off airplane mode after the flight to Mexico it wouldn’t connect. I’ve reset t...

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Community Manager

9 months ago

Looks like it was turned off. Can you try turning airplane mode on and off again and then power cycle the device. It should now work.

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