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People’s delayed iPad Pro 4th gen
I ordered an the iPad Pro 4th gen last Sunday and I was reading through the forums and is it most likely I will experience the same delays? Or has things decided to shift and have products pushed fast...
- Hello Momonkey76
I foresee us getting them at the end of this month or end of Aug at this point. When I ordered mine ok the 24th via Telus? I checked out Apple ( same model and all) and their website showed 3-4 weeks ( July 15th- Aug 5th delivery. So it seems like it would be the same time for us. I heard Telus is getting 2 batches in July so who knows if that’s true.
Hey guys! So after speaking to a manager? I got someone from the webstore to send me this..
" Hello D,
We apologize for the delayed response as we're currently receiving an unusual volume of emails due to the ongoing global emergency situation.
Unfortunately, this item is currently on backorder. As per indicated on the your order shipping message, we anticipate receiving stock by 6-8 weeks from the time that you placed the order (June 24, 2020). As of today, we are still within the timeframe, as tomorrow would only be the 7th week.
Your order will ship out as soon as new stock becomes available. Please advise if you want to wait for this item, or if you want this order cancelled and refunded.
We appreciate your patience and understanding in this matter.
Regards,
Guia
TELUS Webstore
TELUS Customer Solutions
Member of the TELUS team
The future is friendly®"
So for anyone that wants to hear someone from the Webstore? Contact Telus, speak to a manager and express ur frustration. They will get someone to email u.
" Hello D,
We apologize for the delayed response as we're currently receiving an unusual volume of emails due to the ongoing global emergency situation.
Unfortunately, this item is currently on backorder. As per indicated on the your order shipping message, we anticipate receiving stock by 6-8 weeks from the time that you placed the order (June 24, 2020). As of today, we are still within the timeframe, as tomorrow would only be the 7th week.
Your order will ship out as soon as new stock becomes available. Please advise if you want to wait for this item, or if you want this order cancelled and refunded.
We appreciate your patience and understanding in this matter.
Regards,
Guia
TELUS Webstore
TELUS Customer Solutions
Member of the TELUS team
The future is friendly®"
So for anyone that wants to hear someone from the Webstore? Contact Telus, speak to a manager and express ur frustration. They will get someone to email u.
Useless email I have already received when I complained. In my case they are out of the time frame I’ve been waiting my iPad since June 9th so it’s been 9 weeks this is getting ridiculous.
Guillaume Santerre
Directeur de succursale
Structure du Nord
Cell : 514 883-1772
www.structuredunord.com
Guillaume Santerre
Directeur de succursale
Structure du Nord
Cell : 514 883-1772
www.structuredunord.com
- Hey guys!
So it's 5:50PM Friday and to my surprise? UPS knocked on my door ( thankfully I was home) and my iPad came! I guess Telus did us all good by shipping them as quick as they could! However disappointed that I never got a email to let me know it shipped and on the order status page it still shows its in progress. So guessing they just started to ship them all with only a few getting emails and everyone else just having them delivered like a gift! Haha.
Enjoy everyone who got it! - Hi AnneGMD
Nice!. Unfortunately no email here.
" Order placed
Order placed June 24, 2020.
We're processing your order, which you should receive within 6-8 weeks.
When your order ships, we'll send you the tracking number. If we need further information, we’ll email you.
That's all I see still. We shall see what happens. I'm giving them by the end of today. If nothing? I'm cancelling. When did you order? Momonkey76 I ordered last July 8th, they emailed me yesterday saying
“Hello Anne,
We apologize for any delay.
This is just to update you on your order. We are still waiting for the stocks but as soon as we received the device we will ship it out right away.
As of this time, we only have standard shipping.
Thank you for your patience on this matter.”
I am unsure as to what they mean by “we only have standard shipping”
And I sent no emails or angry calls lol... they’re legit following first come first served!
Yippee! My order is on its way. IPad Pro 12.9 space grey!
Guiqc I ordered on June 2nd, so it's been 10 weeks. I did mention in my email to them this morning that I would be willing to take the silver version if they had more of them in stock - not sure if that had anything to do with my getting the shipment email shortly thereafter.
Really hope you all get your shipment emails soon! Guess it's time to order my pen now. 😁
- Hey Wynn
Nice! Lucky u! Unfortunately my angry email didn't do anything haha. I knew they got shipments in this week ( as Bell got some too) but it seems limited with Telus. Don't know what the deal is.
There is no way 1,000+ people ordered this ipad from Telus and they can't get any lol.
Either way I am happy for u. 7 weeks and counting. - And so I did.
Curiosity when did you buy your iPad ?
Guillaume Santerre
Sent from my iPhone - My ipad has shipped!!! I can’t believe it... I had to read the email 3 times. It’s funny because I sent an angry email this morning before work and suddenly I got the shipment email. Get angry guys! 😂
- Hello Momonkey76
Trust me this isn't looking good on Telus at all. I get it Apple hasn't sent them devices but the fact that they are trying to pull the " well ur still in within the timframe "? Shows the logic they have. They have no logic. The fact is they have nothing to say as they don't know what to say.
For you? Most likely will make some other excuse lol. - I ordered May 21, 2020. That’s weeks beyond 8 weeks.
- I would be happy with a free accessory like a apple pen .....
Guillaume Santerre
Directeur de succursale
Structure du Nord
Cell : 514 883-1772
www.structuredunord.com - Hello Guiqc
Oh i know. I have replied back giving them the link to this forum and wrote how many are unsatisfied. It's funny how they use the pandemic as a excuse not to email but yet if a manager let's then know to email us? They will in 2 days. I even said that. So i called them out on it. I even wrote to give us some sort of a deal or something for this.
