Forum Discussion

Robinanddave's avatar
Robinanddave
Neighbour
5 years ago
Solved

Monthly bill

I’ve been with Telus now for over 20 years , have 4 phones and 3 are rarely used, I pay approx $400 per month!!!!! For 20 years and no customer appreciation, I’m extremely disappointed with Telus and...
  • Nighthawk's avatar
    Nighthawk
    5 years ago

    One other thing to consider is that service providers won't just arbitrarily switch you to a new plan at a new cost. If you are month to month, keep an eye on promotions for BYOD plans and call in to get the new cheaper plan if/when it comes up. I have been doing that for a long time and when I find a lower priced plan for the same or better data, I switch. It is rare that I go on contract unless I'm offered a far better rate. Talking nicely to the loyalty department can sometimes yield good results. 🙂