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Live and currently in winnipeg but cellular data shows i am in ontario
My signal shows i an in ontario but i am in Winnipeg. This causes me problems and i need it to be fixed. Thanks
- Contacted support. They say they only can connect through ontario or BC but cannot change it to BC because they can’t control their system. Than they tried to get me to pay for their security suite so i can use their VPN. What a joke. Sad
Just to make sure people understand. This is a relus issue that is made worse by the iphone. I give the iphone location access but this only activates general location access and not precise location so it thinks i am in ontario. I would allow it to use precise location but the app only asks for general location tracking and apple cannot enable it to allow precise location. This would not be an issue if telus would invest in a better cellular network and show my general location as the city i am in and paid for the service.
Nighthawk
Community Power User
Community Power UserYou have a geolocation issue. This has been discussed here before many times. TLDR: Telus doesn't control geolocation databases and tech support doesn't have the ability to force your phone to get a new IP address and if it did you'd be back to the same issue. Bell would have the exact same issue. IP addresses get reassigned fairly regularly. The last location that your current cellular IP address was in use for any length of time was in Ontario. Geolocation databases are slow as hell to update and for cheap apps, websites and services that use the free databases, they can take up to six months to update the location. There's nothing you or Telus can do to force the cheap developers that don't want to pay for update location data. Some geolocation websites claim the minimum time is 30 days but that varies significantly depending on which site/database the app or website uses. GeoIP databases are rarely accurate unless you've had the same IP for a long time. The cellular IP that my iPhone has shows Calgary even though I don't live there. Example geolookup site: https://www.iplocation.net/. Go there while on wifi and on cellular only. Click "details" next to the line with your IP Location and it'll show location data for several of the databases for your current IP.
Private browsing mode will usually block precise location data forcing websites to go by the IP location instead.
Additionally, if you are using cellular, have Location Services enabled and are granting access to your precise location, you should have no issues because the phone should be using GPS also. If you open Apple Maps / Google Maps / etc. (apps not websites), does it show your correct location when on cellular? If no, and you're near a window or outside, does that correct it? If yes, then your gambling and bitcoin scam apps are using only the outdated geoIP data for your assigned IP and they are not even checking for your real location using GPS. If your GPS is somehow not working, you'll need to talk to Apple.
For my iPhone, even with the Calgary IP, not one app that I use that needs my precise location has any issue finding it with GPS enabled. Even when I'm indoors and not in range of the GPS satellites, the iPhone remembers the last position it had when I was on GPS.
- I would love it if it would route me through calgary but i guess for 4 months straight i have been unlucky and getting ontario IP and it never ever realizes i am in winnipeg or calgary or BC. Seems a little weird that this is not under any control of the cellphone company that sold me the service but what can you do if they don’t have any control. Maybe they should not set up an IP in ontario due to all of their regulations. Also 888 poker is smaller but still a big name and binance is not small at all.
- Nighthawk
You could also contact the gambling and crypto scam app providers to ask about the problems you are experiencing with their apps and them failing to correctly locate you. If you have location services and GPS enabled, they shouldn't have any issue finding you. You could also find a different gambling service as well. The better coded ones should work better.
As for Ontario vs Calgary vs Vancouver IPs, each province has different rules and regulations for online gambling. You may have exactly the same issue if you were to get a different IP. You're likely getting an Ontario based IP because Manitoba is next to Ontario.
- Yeah i guess it is either that or keep paying for the VPN. Regulations in Ontario are ridiculous. They don’t have that craziness across Canada. I did contact the applications but they said they cannot do anything about it. The big issue is that the apps don’t ask the iphone for permission correctly and doesn’t put it in the section to allow precise location only general location. I still think that they need to find a way to make sure this is not a problem. They have the money and should be able to do something.
