Forum Discussion
Elky64
6 years agoAmbassador
LG G8X ThinQ w/DualScreen - Lack of Support???
Anyone know why the LG G8X ThinQ w/DualScreen appears to have been shunned on the support front? Purchased @ launch from Telus and to-date only received a single update which was January's securi...
Elky64
6 years agoAmbassador
Well the upgrade to Android 10 was a success which also Incorporated into it April's Security Patch. Chose to D/L early via the LG Bridge app just in case Telus missed their mark on the release date.
Now we sit and wait to see where we go from here in terms of support. Obviously it'll take months to come to a conclusion on this front but still pretty wary it'll be any different from our experience w/G8X over past 7 months.
Now we sit and wait to see where we go from here in terms of support. Obviously it'll take months to come to a conclusion on this front but still pretty wary it'll be any different from our experience w/G8X over past 7 months.
Elky64
6 years agoAmbassador
Like clockwork back to the proverbial cold shoulder treatment getting left behind on the security patch front. Just don't understand why this one device is being singled out, makes no sense.
- Elky646 years agoAmbassador
Here we are 13.5 months in after purchasing G8X having received a whopping three updates! WOOHOO! great job LG - NOT!!!
Owned many poorly supported devices in my time but this one has finally taken top spot, and that's definitely not something to be proud of.
Wise to stay far far far away from this OEM IMHO... They plan to outsource their lower tier devices, newer devices are vanishing quite quickly like LG V60 ThinQ that's no longer available on Telus's site. So yeah signs that the road is very rocky in LG's camp.
- Elky646 years agoAmbassadorWell, we ended up receiving August's security patch (unbeknownst). Guess this is indicative of a quarterly regiment although falling somewhat short imo. Now we just have to wait and see if the G8X ThinQ will be inline to receive Android 11 but I'm not all that optimistic on that.
Either way LG is another OEM that we've scrubbed from our list of devices that'll be gracing our hands again after this poor showing of support.