Forum Discussion
Solved
Late Fees
I am being charged a late payment fee on 2 devices at $5.95 a month for each when my bill isn't due for 20 more days.
Hello! We'll respond to your private message now, thanks.
TELUS_Support
Official Support Team
Official Support TeamHey krossengerj we will send you a message
I still haven't received a response from Telus regarding the late fees
Likely because there is no response that makes this not Telus' fault
- TELUS_Support
Hey krossengerj we have sent you a message but have not heard back
- MrsJLee
Community Manager
It looks like we sent you a private message krossengerj. In the meantime you are right and you shouldn't receive a late fee prior to your bill being due. Take a peek at your messages so we can look into this further for you.
