Forum Discussion
Issue with number sim and number porting
I ported my number from Bell to Telus last night in store and it wouldn't activate. The store clerk told me to call Customer Support the next day (today) because they were closed. I called today usin...
TELUS_Support
Official Support Team
Official Support TeamHi LizPixel - When you perform a port it is very important to make sure that the information that we send to the other carrier is accurate. At that point you should receive a text message asking if you are authorizing the port. Did both of those steps happen?
