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Issue with number sim and number porting
I ported my number from Bell to Telus last night in store and it wouldn't activate. The store clerk told me to call Customer Support the next day (today) because they were closed. I called today using someone else's phone to find out there was an error when porting my number over and the issue needs to be dealt with by the tier 2 support team which can take 7-10 business days! I leave for the US tomorrow and I don't have a phone functioning phone (I got the US and Can roaming planning for this reason). Has anyone else had a ticket escalated to this tier and did it actually take 7-10 business days? I don't know how I'm supposed to work and travel without a sim card for that long.2.5KViews0likes2Comments