Forum Discussion
How to Cancel a Telus Mobility phone of someone who died
Hello, I'm helping an elderly man try and cancel his wife's cellphone (she has passed) but he is unable to talk on the phone to anyone or get into a store. Is there somewhere I can send the death ce...
Hi,
My mother just passed away and I need to cancel her mobility plan. Can you please message me how.
Thanks,
TELUS_Support
Official Support Team
Official Support TeamHello igsekera, we'll send you a message shortly, thanks!
My brother passed away what is the easiest why to do this to go to a location with his death certificate?
Hello my brother has passed away. Was wondering what the easiest why to cancel is would it be to bring his information and death certificate to a store? I live in Calgary also he seems to have a phone that he was paying off how is that handled.
- TELUS_Support
We're very sorry for your loss, and wish the best for you and your family.
We'll send you a private message to discuss further.
