Forum Discussion
IR100
2 years agoNeighbour
Help with poor device.
Ben with Telus for 26 years. Had good and bad phones, survived all. Now, I have a Pixel 8, and the battery does not last six hours with moderate use - emails, random searches and reading news. No vid...
IR100
2 years agoNeighbour
I see that my note has made a wave; maybe someone at Telus will take notice.
To the replies:
I did not buy a phone from Telus, I bought a service, and they provided a tool to enable that. If the tool fails, I pay and do not get the value.
I spoke to Telus support, who was nice enough to confirm it is under warranty, suggested to see the dealer who will test and take further action. Got the phone online, so gone to a neighborhood dealer who was not interested, just said I should use less apps. This is silly, to say the least. I do have apps, most of which are dormant. Using at most half a dozen on a busy day.
If I am to approach Google, Telus agents should direct me there with a contact number. This was not even suggested.
Thanks to all.
Syaoran
2 years agoAll-Star
I think it's probably a combination of things. Google sea to not have great battery life in the first place, but moderate use should still get you to two thirds of a day. Are you in a weaker coverage area where the device is always switching between a few towers? Is your e-mail app on your device excessively checking for new e-mail? Sometimes a factory reset without restoring a backup is the best way to rule out software issues with the device.
Personally, my s23 Ultra gets two full days on moderate use and a day and a half of very heavy use. You might want to consider one of those or the s24 Ultra for your next upgrade.
Personally, my s23 Ultra gets two full days on moderate use and a day and a half of very heavy use. You might want to consider one of those or the s24 Ultra for your next upgrade.