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Timp's avatar
Timp
Neighbour
2 years ago

Group texts not working

Samsung S10. Group texts not working, then later in the day it started working again. Exactly same issue with my wife's S10 phone. This happened on Monday, July 15 and again today. Individual texting worked fine.

4 Replies

  • El-Eric's avatar
    El-Eric
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey Timp - these seem like isolated issues to maybe your area. Please let us know if this happens again but you can always go here to report your issue: telus.com/coverage

    • Timp's avatar
      Timp
      Neighbour
      2 years ago

      OK, still a problem. If I go away from our home cell tower, everything works. El-Eric, I reported it yesterday using the link you provided, hopefully it will be resolved soon.

      • Timp's avatar
        Timp
        Neighbour
        2 years ago

        Saw a Telus truck at the cell phone tower this afternoon, and it looks like the problem has been resolved.

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