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Azteker's avatar
Azteker
Organizer
2 years ago

Got unknown inbound call

I was charged for 2 inbound calls on Dec 5th but I didn't make or receive any call at the indicated times. No any record on my phone either. What could be the possible reasons for it?

6 Replies

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User
    2 years ago

    Inbound calls should have no fees associated unless you have an ancient plan without Canada-wide roaming included. Can you share an image of the section of the invoice showing the calls?

    Note: call forward has a per minute fee to the user forwarding the calls.

    • Azteker's avatar
      Azteker
      Organizer
      2 years ago

      Do you know why I had fee deducted for the calls?

    • Azteker's avatar
      Azteker
      Organizer
      2 years ago

      I am using pay as you go. I did receive 2 calls at that time but I didn't even answer them, why I was still charged?

       

       

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