Forum Discussion
Got unknown inbound call
I was charged for 2 inbound calls on Dec 5th but I didn't make or receive any call at the indicated times. No any record on my phone either. What could be the possible reasons for it?
NFtoBC
Community Power User
Community Power UserInbound calls should have no fees associated unless you have an ancient plan without Canada-wide roaming included. Can you share an image of the section of the invoice showing the calls?
Note: call forward has a per minute fee to the user forwarding the calls.
Do you know why I had fee deducted for the calls?
- Nighthawk
Which phone do you have?
iPhone, does it matter?
- Nighthawk
Yes. If you have iOS 17 installed on it, Apple added a new live voicemail feature to it which runs from the phone itself. Any inbound calls that go to that voicemail would likely count as inbound calls, even if the person didn't leave a message. Instructions to disable the live voicemail.
